Shipping policy
At MOORUSH, we aim to provide reliable worldwide shipping for all customers.
Order Preparation Time
Orders are typically prepared and processed within 1–3 business days after payment confirmation. Processing times may vary during periods of high demand, holidays, or promotional events.
Estimated Shipping Times
We ship internationally worldwide. Estimated delivery times are between 8–12 business days depending on the destination country and local courier services.
Please note that delivery times are estimates only and are not guaranteed.
Delays
MOORUSH is not responsible for shipping delays caused by customs, carriers, weather conditions, international transport disruptions, or other circumstances beyond our control.
Customs and Import Taxes
International customers may be subject to customs duties, import taxes, VAT, or other fees imposed by their local authorities. These charges are the responsibility of the customer.
Tracking Information
Tracking information will be provided when available once the order has been shipped.
Incorrect Shipping Information
Customers are responsible for ensuring that shipping details are accurate at checkout. MOORUSH is not responsible for orders delivered to incorrectly provided addresses.
Lost or Stolen Packages
Once an order has been handed over to the shipping carrier, MOORUSH is not liable for lost, stolen, or delayed packages. Customers should contact the shipping carrier directly regarding delivery issues.
Contact
For any shipping-related questions, please contact: